Harmonic's Commitment to Business ContinuityDuring COVID-19

Harmonic's Commitment to Business ContinuityDuring COVID-19

In light of the current coronavirus (COVID-19) outbreak, I want to personally reach out to assure you of Harmonic’s full commitment to the continuity of your mission-critical services.

To our valued customers and partners,

We are closely monitoring recommendations issued by government and health organizations and have implemented precautionary measures as well as work, safety and travel policies across our offices worldwide to ensure the health and well-being of our employees and business partners. We believe this is a necessary step to maintain continuity of our core business operations and our ability to optimally support our global customer base.

As a cloud-native company that has pioneered connected software-based broadband and streaming video solutions, and deployed associated 24x7 DevOps capabilities around the globe, we are uniquely positioned to help you ensure continuity of your critical services. Our agile global teams are fully equipped with the tools and resources needed to operate remotely and provide you real-time service and network performance data without interruption. Our global cloud and IT infrastructures are fully redundant and resilient, assuring the highest level of availability and reliability for your cable access and video services.

We have also taken aggressive steps to optimize our supply chain for critical appliance and hardware-based product requirements. Looking ahead, we are initiating a series of new digital events worldwide to keep you informed of our latest service delivery and product initiatives and market insights.

As always, you can continue to count on your local Harmonic team to act swiftly and collectively to serve your business. We are here to support you, and available any time to address any questions you may have. You can also read our business continuity frequently asked questions (FAQs) here.

Sincerely, 

Patrick Harshman

President and CEO

 

 

 

 

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In light of the current coronavirus (COVID-19) outbreak, I want to personally reach out to assure you of Harmonic’s full commitment to the continuity of your mission-critical services.

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